Urgent Opening for Manager – Operations (RCM Services) | Elico Healthcare Services Ltd

Organization: Elico Healthcare Services Ltd
Job Role: Software Developer
Location: Hyderabad
Posts: 1 Posts
Qualification: Graduate/Post graduate in any discipline
Salary: INR 7,50,000 – 10,00,000 P.A
Experience: 8+ Years
Skills: RCM (Medical Coding, Medical Billing, and AR Calling)
Apply Mode: Online

ELICO Job Details:

About Organization:

Elico Healthcare Services LtdElico Healthcare Services Limited
Backed by Elico Ltd., with an enviable reputation for six decades of pioneering achievements, stability and business excellence as a technology leader in laboratory Analytical Instruments, Elico Healthcare Services is providing back office healthcare processing support for its business partners, and fine-tuning the medical billing workflow and processes for over ten years.

Job Description:

We have an urgent opening for Operations Manager (RCM Services) for Hyderabad location

Please find the below JD:

Position: Manager – Operations (RCM)


Should be a subject matter expert and have in-depth understanding of all functions of RCM (Medical Coding, Medical Billing, and AR Calling) regard to US & UAE healthcare
Strong understanding of healthcare principles and concepts
Should have good experience in creating Quality Forms & Reports, identification of error parameters, conducting FMEAs & Brainstorming sessions
Good at Process Documentation, creating SOPs & Process mapping
Strong Client interaction and Management Skills
Good Communication Skills, Analytical Skills, and Interpersonal Skills

Roles and Responsibilities:

  • Review of allotment and workload balancing.
  • Overall production planning and monitoring.
  • Day to day management of client deliverable and escalation.
  • Day to day people management.
  • Performance and Feedback Management.
  • Team and operation Representation for client management call.
  • Verifying the core system to control the workflow including data management.
  • work-plan management
  • Invoice, P/L Review (monthly basis).
  • Operational Crisis, BCP, Backlog planning and management
  • Establish a robust quality assurance utility & culture that focuses operations management on improving service quality, minimizing cost of errors and poor processing.
  • Develop a strong and high performing team that ensures good quality of work for clients
  • Establishes and maintains Quality improvement activities according to regulatory requirements, policies, procedures and contractual agreements.
  • Identify & lead process improvement initiatives in all RCM functions that drive business value
  • To advise the team on the norms required to maintain quality Standards as per the SLA
  • Provide detailed assessments of revenue cycle processes with focus on positive outcomes through process improvement, training and cost savings
  • Provide subject matter expertise in transforming the revenue cycle processes to increase revenue, by minimizing inventory for each work function by performing root cause analysis
  • Plan and coordinate resources for new account
  • Review performance of different processes regularly with the team and with Operations Heads
  • To be able to identify process gaps and initiate discussions with client and should be able to effectively articulate the benefits
  • Should be able to identify and suggest automation opportunities.

Address of the Job

Please reach us on 040 44451244, 8978447766 or mail updated profile to [email protected]