|Job Role:||Customer Service|
|Qualification:||10 + 2. Any graduate/ PG|
|Experience:||6 months experience in BPO|
|Salary:||INR 1,75,000 – 3,00,000 P.A.|
|Apply Mode||For any details please contact Hr Uma Rani (8977129976),
Email : [email protected]
|An Amazon Customer Service Associate is a basic piece of our central goal to convey opportune, exact and proficient client administration to all Amazon clients. This indispensable position requires an activity arranged, adaptable issue solver who will help clients in speeding up requests and remedying post-deals issues. Partners speak with clients essentially through the mail, talk, and telephone and use an assortment of programming apparatuses to explore client records, research and audit strategies and impart compelling arrangements in a fun and quick paced condition.
Set of working responsibilities
Client Service Associate-VCC-India:
Virtual Call Center (VCC) – It is a Work from Home model for India CS. VCC partners are relied upon to work from a home area endorsed by Amazon for every single planned hour. It is the obligation of the partners to guarantee continuous web availability and work-like condition at home area with the goal that partners can convey their best as far as profitability and quality.
* Action situated, self-restrained and sorted out
* Effective time administration attitudes and capacity to organize work time to guarantee profitability and division measures
* Ability to discuss obviously with both inside and outer clients
* Good Comprehension Skills – capacity to obviously comprehend and address client issues properly
* Good organization aptitudes – capacity to create linguistically right, brief, and exactly composed reactions
* Ability to utilize a desktop/Laptop PC framework, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
* Good writing aptitudes
Preferred Criteria:* Should act naturally determined, roused and the errand driven person who can catch on quickly and work with insignificant support from Manager and Lead.